Privacy Policy | Clinic Security

Our Privacy Commitment: Call Center Options, LLC d/b/a Internet Security Consultants (“Company”, “we”, “us”) respects your privacy and is committed to protecting the personally identifiable information of medical clinic administrators, physicians, and website visitors. This Privacy Policy details how we collect, store, protect, and process data collected via clinic-security.com and associated staging subdomains.

1. Information We Collect

We collect information in the following categories:

Contact & Practice Information: When you submit a request on our contact form or request a consultation, we collect your name, practice name, professional email address, telephone number, website URL, and any project notes you provide.
Public Website Architecture Data: In providing WCAG 2.1 AA audits and site migrations, our engineering team inspects publicly accessible HTML, CSS, images, and publicly listed doctor bios on your current website.
Server Log & Technical Metadata: Our servers automatically record standard internet protocol (IP) addresses, browser user-agents, HTTP request headers, and diagnostic timestamps.
Cookies & Local Storage: We use minimal essential cookies to manage sessions and store accessibility/consent preferences.

2. How We Use Your Information

We use the data we collect solely for business purposes, including:

Evaluating your current website for WCAG 2.1 AA and HHS Section 504 compliance;
Provisioning and maintaining your staging review subdomain;
Direct communication regarding audit findings, engineering timelines, and deployment;
Processing monthly service invoices and account management;
Maintaining platform security, mitigating fraud, and monitoring server health.

3. We Do Not Sell Your Data

Call Center Options, LLC d/b/a Internet Security Consultants does not sell, lease, or monetize your contact information, clinic data, or website metrics to data brokers, advertising networks, or third parties under any circumstances.

4. Security Safeguards

We maintain robust technical safeguards, including 256-bit TLS/SSL encryption for all data in transit via Cloudflare Edge infrastructure, strict database access controls, isolated multi-tenant container architecture, and Laravel Sanctum tokenized API authentication.

5. Protected Health Information (PHI) Disclaimer

Our public marketing website and staging demonstration platforms are intended exclusively for public medical clinic content and marketing pages. We do not store, process, or ingest electronic Protected Health Information (ePHI) or patient medical records. Electronic Health Record (EHR) patient portals (e.g. AthenaHealth, Epic, Cerner) should remain hosted on their respective certified HIPAA platforms.

6. Your Data Rights & Inquiries

You may request access to, correction of, or deletion of your contact data at any time by contacting our Privacy Officer at:

Call Center Options, LLC d/b/a Internet Security Consultants

Attn: Privacy Officer

Email: [email protected]

Address: State of Florida, USA